By William A. Flanagan
This ebook takes readers from conventional voice, fax, video, and information companies added through separate structures to a unmarried, unified platform offering all of those providers seamlessly through the web. With its transparent, jargon-free causes, the writer allows all readers to higher comprehend and examine the turning out to be variety of voice over web protocol (VoIP) and unified communications (UC) services which are to be had for businesses.
VoIP and Unified Communications is predicated at the author's cautious assessment and synthesis of greater than 7,000 pages of released criteria in addition to a large diversity of datasheets, web pages, white papers, and webinars. It starts off with an creation to IP expertise after which covers such issues as:
Packet transmission and switching
VoIP signaling and make contact with processing
How VoIP and UC are defining the future
Interconnections with worldwide services
Network administration for VoIP and UC
This publication contains a whole bankruptcy devoted to fee analyses and payback calculations, permitting readers to safely be sure the quick- and long term monetary impression of migrating to numerous VoIP and UC services. there is additionally a bankruptcy detailing significant IP structures and software program. in the course of the ebook, diagrams illustrate how a number of VoIP and UC elements and structures paintings. additionally, the writer highlights strength difficulties and threats to UC companies, steerage readers clear of universal pitfalls.
Concise and to the purpose, this article permits readers—from rookies to skilled engineers and technical managers—to know the way VoIP and UC relatively paintings in order that everybody can with a bit of luck take care of community engineers, info heart specialists, and most sensible management.